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Welcome to EveryStep Shoes Sales Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website thecasualsandal.com and all purchases made through it. By accessing our site or making a purchase, you agree to these terms.
1. Our Store & Target Audience
EveryStep Shoes Sales Store specializes in performance footwear for active individuals, offering:
- Casual athletic shoes
- Running and trail footwear
- Specialized sports shoes (soccer, track spikes)
- Comfort sandals and walking shoes
Our products cater to athletes, fitness enthusiasts, and comfort-seeking customers who value quality performance footwear.
2. User Obligations & Responsibilities
Account Integrity
When creating an account, you agree to:
- Provide accurate, current information
- Maintain password confidentiality
- Notify us immediately of unauthorized use
Prohibited Activities
You may not:
- Use our site for illegal purposes
- Attempt to gain unauthorized access to our systems
- Interfere with site functionality
- Misrepresent your identity or order information
3. Products & Services
Product Descriptions
We strive for accurate product representations but cannot guarantee that:
- Colors will match exactly due to screen variations
- All performance characteristics suit every individual
Special Product Considerations
- Track Spikes: Custom configurations may limit return options
- Soccer Cleats: Stud wear affects return eligibility
- Performance Footwear: Designed for specific activities – please select appropriately
4. Ordering & Payment
Order Process
- Select items and add to cart
- Proceed through checkout with accurate shipping information
- Complete payment via our accepted methods
- Receive order confirmation via email
Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Order Verification
We reserve the right to:
- Verify payment information before processing
- Cancel orders suspected of fraudulent activity
- Limit quantities purchased
5. Shipping Policy
Processing Time
Orders typically process within 1-2 business days (excluding weekends/holidays).
Shipping Options
| Method | Cost | Carrier | Delivery Time |
|---|---|---|---|
| Standard Shipping | $12.95 | DHL/FedEx | 10-15 business days after dispatch |
| Free Shipping | Free (orders over $50) | EMS | 15-25 business days after dispatch |
Shipping Limitations
We cannot ship to:
- Certain Asian regions
- Remote areas without carrier service
6. Returns & Refunds
Return Policy
We accept returns within 15 days of delivery for:
- Unworn items with original tags
- Products in original packaging
- Items accompanied by proof of purchase
Non-Returnable Items
- Track spikes with customized configurations
- Soccer cleats showing stud wear
- Footwear with removed tags or visible wear
Refund Process
- Issued to original payment method
- Processed within 3-5 business days after return approval
- Original shipping costs non-refundable
7. Intellectual Property
All content on our site, including:
- Logos
- Product designs
- Images
- Text content
are property of EveryStep Shoes Sales Store and protected by intellectual property laws. Unauthorized use is prohibited.
8. Liability Limitations
Product Use
EveryStep Shoes Sales Store is not liable for:
- Injuries resulting from product misuse
- Performance variations due to individual differences
- Normal wear and tear
Website Operation
We are not responsible for:
- Temporary site unavailability
- Technical issues beyond our control
- Third-party service interruptions
9. Governing Law
These terms are governed by Maryland law. Any disputes shall be resolved in courts located in Linthicum Heights, MD.
10. Policy Changes
We may update these terms periodically. Continued use after changes constitutes acceptance.
11. Contact Us
For questions about these Terms:
EveryStep Shoes Sales Store
406 North Hammonds Ferry Road
Linthicum Heights, MD 21090 USA
Email: [email protected]
Thank you for choosing EveryStep Shoes Sales Store – where performance meets comfort in every step!